NEGOTIATION

12 Modules of Negotiation

Improve your negotiation skills with our tailored programs to maximize results for individuals, groups and teams. Discover best practices for your personality type, strategize to resolve points of differences, and learn processes that deliver enhanced understanding, better results, and superior dialogue. Negotiations occurs between spouses, parents, kids, managers, bosses, subordinates, clients, and service providers on a daily, weekly and monthly basis. Our negotiation modules provide you with the skills, practical experience, and know how to get immediate return on investment.

Optimally this program is delivered over two days or four 3 hour modules.

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Negotiation

  • The Three Phases
  • Skills for Successful Negotiating

Module Three: Getting Prepared

  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation

Module Four: Laying the Groundwork

  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process

Module Five: Phase One — Exchanging Information

  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself

Module Six: Phase Two — Bargaining

  • What to Expect
  • Techniques to Try
  • How to Break an Impasse

Module Seven: About Mutual Gain

  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Module Eight: Phase Three — Closing

  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement

Module Nine: Dealing with Difficult Issues

  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away

Module Ten: Negotiating Outside the Boardroom

  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email

Module Eleven: Negotiating on Behalf of Someone Else

  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations